Terms and Conditions

  • Your appointment time is reserved just for you.  Please avoid cancelling with less than 24 hours notice.
  • If you cancel last minute or NO SHOW my booking system automatically blocks you from future online bookings.  You will then need to phone me to make a booking and payment will  be taken in advance with 100% no refund.
  • If you have booked with a Gift Voucher the voucher will be voided if a 24 hour cancellation is not given.
  • No refunds are given on any services, packages or gift vouchers.
  • Please do not be late for your appointment as I will have to perform your treatment in the time we have left.  Full price will still be charged.
  • Please leave a phone message if you must cancel within 24 hours (emergencies happen) and you can’t cancel online as I usually can’t get to emails on the day.
  • Any bookings over one hour require a 40% deposit. Bookings on public holidays require 100% non-refundable deposit.